Credorax Bank Ltd.

Junior Operations Officer

Job Locations MT-Valletta
Posted Date 3 weeks ago(22/02/2018 11:56)
Job ID
# of Openings


We are looking to recruit a Junior Operations Officer within our Chargebacks Team in order to keep up with our ever-growing client base.


The function of this team is to help our Clients investigate any disputed/contested payments and take the necessary action required either internally or directly with VISA and/or MasterCard.


  • Working on cases of disputes and contested payments
  • Collecting data and prepare replies to incoming requests
  • Process data and documentation, and updating internal systems
  • Process requests in a timely manner as per company and card scheme (VISA and MasterCard) guidelines
  • Working closely with the rest of the team
  • Preparing summary reports as requested

**Extensive Training will be provided by Credorax as regards internal systems and Card Scheme (VISA and MasterCard) Guidelines and Regulations.


  • Have an investigative nature to look into cases of dispute resolution / chargebacks
  • Be highly motivated and have good problem solving and analytical skills.
  • Be meticulous, able to work on own initiative with excellent attention to detail.
  • Be able to communicate clearly and concisely to both management and other colleagues.
  • Have at least A-Level education level, preferably qualified in Banking, Commerce, Business and Computing.


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